Contact AEOptim
Ask a question, or open a ticket about an order you placed. A person reads what comes in and replies within one business day.
Reach a person
Call 313-395-8171 or write to human@aeoptim.com.
Direct routes
If you'd rather not use a form
- Email: human@aeoptim.com.
- New work, a price, a result you don't understand, a complaint. Include your practice, your city and what you're trying to work out.
- Phone: 313-395-8171.
- You get a person. If nobody picks up, leave your name and city and we'll call you back.
- Privacy requests: privacy@aeoptim.com.
- Data and privacy requests, and anything your compliance officer needs in writing. Include the practice name.
Next steps
What happens after you send it
If you'd rather see something before you talk to anyone, the Free AI Check needs no card and no conversation. It takes about two minutes.
A person reads it.
The person who would do the work. No bot sorts your message.
You get an answer within one business day.
Ask what something costs and you get the number. Ask whether we can help and you get yes or no, with the reason.
Then nothing, unless you ask.
Writing to us doesn't put you on a list. One follow-up at most, and only if we said we'd send you something.
Optional details
What helps us give a useful answer
- Your practice name and website, so we can look first
- The city or area you serve, because AI answers change by market
- Your field: the specialty, the practice area, or the kind of advisory work
- What prompted the message: a competitor in an AI answer, or your details wrong somewhere
- Who works on your marketing now, if anyone
None of it is required.
Honest limits
What we can't help with
- Medical, legal or investment advice. We work on how your practice shows up, not on your professional judgment.
- Removing a bad review. We can show you what your reviews lead AI to say. We can't delete them.
- A promised spot in an AI answer. We don't guarantee rankings or AI mentions. Nobody honestly can.
- Paid links or bought placements. In your field they can cross your board's or bar's rules.
- Anything involving patient or client records. AEOptim never connects to your EHR, case management, CRM or client files.
Work on your site
If you want work done on your website, search, ads or listings, that's Web Everything: webeverything.com or hello@webeverything.com. Same phone.
Before you write
FAQ
How fast will I hear back?
Within one business day. If it's urgent, call 313-395-8171.
Who reads my message?
A person reads what comes in, and whoever answers is the person who would do the work.
Will writing to you put me on a mailing list?
No. We use what you send only to answer you.
Can I call instead?
Yes. Call 313-395-8171. If nobody picks up, leave your name and city and we'll call you back.
Where do I send a privacy request?
Write to privacy@aeoptim.com and include the practice name.
Talk to a person
Send us your question.
Use the form, write to human@aeoptim.com, or call 313-395-8171. Or run the free check first and forward us the result.
AEOptim, a Web Everything company.